13-9, 2 Rio Tower, Persiaran Rio, Bandar Puteri, 47100 Puchong, Selangor, Malaysia.
Employee Assistance Program (EAP)
Flexible EAP Designed for Modern, Multicultural Teams.
🌿 Prioritise Mental Wellness in Your Organisation
In today’s high-pressure work culture, stress, burnout, and emotional challenges are becoming more common. At Skybi, we support companies in building a mentally healthy workforce with our flexible, fully digital Employee Assistance Program (EAP).
Whether you’re an SME, a government-linked company, or a fast-paced fintech team, our EAP is designed to support employee mental well-being, engagement, and resilience—anytime, anywhere.
Mental Health in the Workplace
Technology, remote work, and social shifts have introduced new complexities into today’s workplace. Teams are adapting fast—often across cultures, time zones, and communication styles. With this evolving landscape, mental health plays a critical role in sustaining performance, team cohesion, and long-term success.
Discover how investing in mental wellness can strengthen your organisation across these three pillars:
Investing in Employee Well-being
Investing in Employee Well-being
Support Mental Health Proactively to reduce stress, prevent burnout, and improve retention.
Building a Mentally Healthy Culture
Building a Mentally Healthy Culture
Create a workplace culture where mental wellness is normalised, not stigmatised.
Boosting Focus & Productivity
Boosting Focus & Productivity
Improve clarity, reduce burnout, and elevate team output.
Driving Wellness, Culture, and Performance Across Your Organisation.
What's Included in Skybi EAP?
Our EAP is tailored to each organisation’s needs, with a core package and a range of customisable add-on services to support employee mental health and workplace well-being.
Core Services
Employees can access confidential sessions with Skybi’s qualified, multilingual professionals through our digital platform—anytime, anywhere.
Prefer in-person support? On-site sessions are available at our Puchong Centre upon request.
We offer individual, couple, and family counselling to support your employees’ diverse personal and relational needs.
Access to curated psychological screening assessments for early detection of stress, anxiety, depression, and more. Useful for employee baseline tracking or targeted mental health support.
On-site awareness booths to provide employees with mental health resources, psychoeducation, and personalised check-ins—encouraging a stigma-free workplace.
A live or virtual orientation session led by Skybi to introduce the EAP to employees. We support HR by explaining how the programme works, addressing FAQs, and encouraging uptake in a clear, approachable way.
Skybi’s support team offers hands-on assistance to ensure a smooth EAP experience. This includes helping HR with employee referrals, generating usage reports, guiding employees on how to book sessions via the WebApp, assisting with rescheduling, and troubleshooting any booking-related issues. We work behind the scenes to maintain seamless access and coordination for both employees and HR teams.
EAP: Customisable Add-On Services
Customisable Add-On Services
Build your own support package with value-added options like:
Structured support for employees following traumatic or high-stress workplace events.
Curated virtual sessions on topics such as stress, self-care, burnout prevention, resilience, and more.
A professionally facilitated peer-sharing space where employees can connect, discuss shared challenges, and build emotional support. Boosts psychological safety and normalises mental health conversations within teams.
Offer in-depth, HRD Corp-claimable mental health sessions tailored for leaders, managers, or team members, covering psychological safety, communication, emotional intelligence, stress awareness and management, and more.
How It Works?
Why Choose Skybi as Your EAP Partner?
Multilingual & Culturally Sensitive Counsellors
Our diverse panel of external partners ensures cultural and linguistic relevance for a wide range of employees.
Fully Digital,
Easily Accessible
Sessions are conducted online, allowing employees to seek help in a private, flexible, and convenient setting.
Large Counsellor
Network
We provide access to a wide selection of professionals, matched based on language, area of concern, and personal preference.
Administrative Support Included
We handle referrals, appointment coordination, and usage tracking—making your HR team’s job easier.
Flexible
Subscription Model
Companies purchase hourly session credits and distribute them as needed. We do not dictate internal policy—your team decides who receives support.
Who We Work With
What HR Leaders Are Saying About Working with Us
Real feedback from companies that trust Skybi to support workplace mental health.
At Skybi, we partner with companies committed to creating mentally healthy workplaces. From listed corporates to fast-growing digital firms, our Employee Assistance Program (EAP) has helped teams feel more supported, productive, and engaged. Here’s what a few of our corporate clients have shared about their experience working with us:
Pertama Digital
🗨️ “The DASS-21 assessment report is valid; I was able to identify those under significant stress and struggling with their mental health. Skybi’s counselling session was also helpful because not every employee was willing to talk to the HR manager or their team lead.”
🗨️ “The online Stress Management Workshop is resourceful, but some of my employees found it a bit long. I believe the next workshop would be more engaging if conducted on-site.”
— People Director, Pertama Digital
Crowdo
🗨️ “I like the LPI and DISC assessment report—it really helps to understand the root conflicts among my team leaders. After the sessions, my managers showed improved self-awareness. I feel more confident about our internal communication now.”
— HR Manager, Crowdo
Big Domain
🗨️ “I’m glad the referred employees are being taken care of. The counselling sessions were helpful, and we can see the employees are less stressed and more productive.”
🗨️ “I’ve referred two employees to Skybi and I’m really relieved they received support during tough times. As a CEO, it’s important to care for my people—Skybi is a great help.”
— CEO, Big Domain
💡These testimonials are paraphrased or compiled from verbal feedback shared during client interactions with Skybi.
Ready to Support Your Employees with Skybi EAP?
Let’s build a healthier, happier, and more resilient workplace — together. Whether you’re just exploring options or ready to customise your Employee Assistance Programme, we’re here to help.
Not Ready to Commit Yet? Try Our Pilot Programme
We offer a three-month pilot to help you experience the impact of our mental health solutions before deciding long-term. The pilot includes:
Mental Health
Screenings
For a selected
employee group.
Two HRDC-Claimable Workshop
Choose from Stress Management, Psychological First Aid, and more.
Virtual Counselling / Psychotherapy Services
Give employees access to personalised mental health support.
💡We’ll share insights on engagement and outcomes to help you evaluate the programme’s impact.
Let's Talk To Know More
A healthier work culture starts with small steps.
Read our latest blog to learn how simple changes can create a big impact:
👉 Creating a Culture of Mental Wellbeing for Employees
Frequently Asked Question (FAQ)
An employee assistance program (EAP) is a workplace service that provides confidential support for employees facing personal or work-related challenges. At Skybi, our EAP covers mental health counselling, stress management, and crisis intervention—helping employees stay resilient while supporting overall workplace well-being.
🔹 HR note: EAPs align with global best practices and help organisations in Malaysia meet growing expectations around workplace wellness and compliance.
By offering timely support, EAPs help reduce stress, absenteeism, and turnover. Skybi’s program enables employees to stay focused, collaborate effectively, and maintain a healthier work-life balance—ultimately improving morale and productivity.
🔹 HR note: This also supports retention, reduces HR-related risks, and strengthens overall organisational resilience.
All counselling services are strictly confidential. No personal information is shared with employers; only anonymised trends may be reported. Employees can feel safe knowing their privacy is protected.
🔹 HR note: While privacy is always protected, HR receives quarterly reports with metrics like utilisation rate, session types (stress, family, workplace), and preferred access channels. This helps you track engagement trends without revealing individual identities.
Absolutely. Skybi designs flexible employee assistance programs and mental health services tailored for businesses of all sizes. Whether you have 10 or 1,000 employees, we tailor programs to your workforce and budget.
🔹 HR note: Our scalable model ensures cost-efficiency for SMEs while still delivering meaningful mental health support.
Skybi’s employee mental health programs include counselling sessions, mental health assessments, wellness workshops, and manager support resources. Each program is customised to match your company’s culture and goals.
🔹 HR note: We provide tools for managers as well as employees, so leaders are better equipped to support their teams.
Skybi combines professional care with flexibility. Our licensed counsellors provide culturally sensitive, evidence-based support, and our programs are designed to promote both employee well-being and long-term organisational health.
🔹 HR note: Skybi tracks measurable outcomes like employee well-being scores, utilisation patterns, and workshop feedback. EAP data can be aligned with your HR policies—for example, linking to wellness benefits, absenteeism management, or retention strategies.
Skybi’s Pilot Programme is a three-month trial that allows organisations to experience our services before committing. It includes mental health screenings, HRDC-claimable workshops, and virtual counselling sessions.
🔹 HR note: The pilot reduces risk for HR and leadership while providing data to evaluate ROI and guide long-term strategy.
Yes. Skybi provides anonymised usage reports that show engagement and outcomes while protecting confidentiality. These insights help organisations make data-informed decisions.
🔹 HR note: Our usage and outcome reports allow you to estimate ROI by comparing program costs with savings from reduced absenteeism, lower turnover, and improved productivity. Even small improvements (e.g., preventing one resignation) can offset the program investment.
