The physical counselling session allowed me to have a more comprehensive understanding of my current concerns. Being in the same physical space as the counsellor facilitated a sense of trust and comfort, enabling me to open up more freely, enhancing the overall therapeutic experience. The impact of the physical session was profound, as it facilities me in exploration of my thoughts and emotions, leading to insights that may help me solving problems in my daily life. Overall, I found the physical session is beneficial and service provided by Skybi is fairly good, and I look forward to continuing my journey towards on personal growth and healing with the support of my counsellor. (By Client 043)